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Frequently Asked Questions

Q: How do we make a reservation?

A: Click on the Book icon on our website or Facebook page, or call 603-809-4018.

 

Q: What is an escape room?

A: A timed adventure, where players use only items hidden around the room to solve riddles,
piece together puzzles and work together as a team to escape, or complete an objective within the time limit.

 

Q: When do we need to arrive? How long will we be locked up?

A: Please arrive 15 minutes before your scheduled start time. You are given 60 or 90 minutes to complete the room, but may escape in less time. All games begin promptly at their scheduled time. Participants who arrive late will not be allowed to play. 

 

Q: What is Key To Escape's schedule?
Friday 5pm - 8:30p
Saturday 12pm - 8:30p
Sunday 12pm - 4:30pm

Additional hours can be accommodated for private event, please contact us for more information (603) 809 4018.

 

Q: Is it Safe?

A: Absolutely! Every room has a dedicated emergency exit, and throughout your experience, you will be closely monitored by our Gamemaster. 

 

Q: Is it Scary?

A: Our rooms are not meant to be scary. Instead of thinking like a haunted house, think more like a scavenger hunt with puzzles and locks.

 

Q: How much does it cost?

A:  $25 per individual ticket for a 60 minute adventrue, or $35 per individul ticket for a 90 minute adventure. We offer packages for private events, group outings and birthday parties.

 

Q: Why is The Incident more expensive?

A: The Incident is 90  minutes, rather than the other rooms which are 60 minutes. This game is also a private experience, meaning as long as the minimum 4 tickets have been purchased, the remaining tickets cannot be purchased from someone outside of your group. This ensures no strangers can book with you for this theme. The higher cost in ticket reflects the longer play time, private room feature, as well as the increased complexity of this particular game. 

 

Q: Where do we park?

A:  We have ample free parking  check out our map .

 

Q: Who can Play?

A: We cater to everyone! Our rooms are ages 16 and up, without parental supervision. For children under 16 we require a parent to be present and they must book the entire room.   

The Cuckoo's Nest is on our first floor, and is our only wheel chair accessible adventure.

 

Q:  How do we find you?

A: We are at 3 Bud Way, Unit 21, conveniently located between Exit 6 and Exit 7W on Rte 3 / Everett Turnpike.  Use our  Find Us page for directions from where you are located.

 

Q: Do we have to book the entire room?

A: You are only required to purchase the number of tickets equal to the number of people in your party. Keep in mind, if you do not fill the room, others may purchase the remaining tickets. If you wish to do the room alone, or have children under 16 in the room, you must purchase all tickets.

 

The Incident, our 90 minute adventure, is a private room with a minimum of 4 players. This means, unlike the other themes, if 4 (or more) tickets are purchased for this theme, the remaining tickets will be deleted. This is great for groups who want to play all 90 minutes with their team alone

 

Q: What are my options if I have children under age 16?

A: Please call us for options (603) 809 4018. We require all groups with children under the age of 16 to make special arrangements when booking to ensure they will not be booked with another group of adults. We have this rule in place to ensure the integrity of our room play for all participants. Depending on the age of children playing, they require a separate, easier version of clues. Because we cannot control the behavior of those who come to play our rooms, or know if an adult will prevent children from participating. For these reasons we simply require you to make separate arrangements to avoid any conflict.

If a group does not follow this rule, the group with children under 16 will be rescheduled, and will be subject to the additional charge of tickets to fill the rescheduled room booking.

 

Q: Are we smart enough?

A: Everything you need to escape is provided in the room, however if you get stuck our Game Master can provide clues and hints to help along the way. The real question is, can you effectively work together with your team to piece together the puzzles and find the Key to Escape?

 

If you did not find your answer, please fill out our question form on the contact page.